The rapid evolution of AI is no joke. It has quickly gone from a futuristic concept to a tool we now use in our everyday lives. As we step into 2025, the increasing technological developments show an expansion of AI adoption in spheres across various industries. So, doctors diagnosing rare diseases in seconds or, perhaps, having robotic tutors may no longer be a dream but an everyday occurrence. Hybrid Working Environments & AI Agents Graph indicating the job landscape in 2025 due to AI AI agents have been a hot topic for quite a while. In 2024, AI Agents were integrated into the workplace, becoming more independent and autonomous. The CEO of Nvidia has declared 2025 to be the year of AI agents. AI agents will become more flexible, efficient, and productive, aiming for more personalisation and user satisfaction. While doing tasks, they will no longer be bound to just knowledge but will function with reasoning (breaking down complex questions into simple ones). John J. Hopfield and Geoffrey Hinton were awarded a Nobel Prize in Physics for similar works in this field. These agents will take the forefront in customer service, engaging in conversations with customers and giving them personalised support to resolve issues. They also come into use with marketers, as the agents can trace phone calls and chats with customers and analyse consumer data. AI and Cybersecurity AI in Healthcare Navigating the Challenges The future of AI is not solely focused on machines and technology; it also represents a multitude of opportunities for us. AI is more than just a tool; it serves as an innovation partner. The trends we see demonstrate AI's transformative impact across various fields, showcasing both its benefits and challenges. By embracing its potential and navigating it responsibly, AI can enhance and elevate human capabilities. Image Source: Tara Winstead - Pexels
Oftentimes, we hear talk of a decline in employment rates because of AI takeover. This year, one of the most anticipated outcomes is that there will be a hybrid working environment with increased employment of AI. According to Goldman Sachs' CEO Marco Argenti, companies can hire AI, train them like one of their employees, and even lay them off when better tools have been developed. A World Economic Forum (WEF) report said that around 85 million jobs will be displaced by AI, but 97 million new jobs will emerge in data science, AI development, etc.
Source: World Economic Forum
Cybersecurity has an ongoing tussle, where AI can be used for cyber defence and attacks. Regarding defence, agents will continue to become an integral part of cybersecurity. Organisations can now use these agents to detect malicious attempts made over the internet using threat detection. AI will also ensure that cyber hygiene is strictly followed. The WEF says that around two-thirds of the companies aim to impact cybersecurity with AI. On the other hand, attackers use AI to create phishing schemes and hack software. Organisations must prioritise investing in strong cybersecurity frameworks powered by AI due to the increasing arms race.
AI has revolutionised the healthcare industry by making things like patient scheduling more accessible. Patients will never have to worry about mishaps when scheduling appointments, as AI will do the work for them. Early detection of diseases like cancer and cardiovascular disease is also a pivotal discovery. Personalised treatment plans will also be generated by AI, which leads to rapid recovery. Through personalised medicine, AI can analyse genetic blueprints to craft tailored treatment plans, redefining patient care on an individual level. Researchers are saying virtual therapists will be available, and mental health support will become more accessible than ever before.
Ethical and regulatory concerns are paramount in AI. Many questions arise regarding privacy, bias in algorithms, discrimination, and accountability. As AI becomes increasingly integrated into our daily lives, these problems must be addressed. Companies have released codes of ethics to ensure AI is being developed safely and responsibly. This year, according to Michael Brent, Director of Responsible AI at Boston Consulting Group (BCG), AI governance will be closely monitored to ensure that the tools align with the regulations. Adhering to these rules can lower the risk of these issues and create a safer AI-based environment.
01 Mar 2025
Nayana Ittiyamparampath
