TERRASINNE: GESTURES OVER WORDS

Nestled in the hustle-bustle of Pune, Terrasinne is Pune first restaurant run by specially-abled staff. Despite coming to life during the second wave of the pandemic, this restaurant was able to pull through. It has garnered great reviews since then. I had the opportunity to speak with a few customers and the founder - Dr. Sonam Kapse.

Dr Kapse’s decade-long career in healthcare and research in behavioral analysis of disability led to the establishment of Terrasinne. She is a firm believer of “actions speak louder than words” and spoke at length about how words like inclusivitity are very easily thrown around. “Since ages, they have been forced to adapt to our environment, here, we are adapting to theirs.”

The working staff at the restaurant is hearing and speech impaired. They use signs to communicate. Sounds difficult? Well, Terrasinne makes use of a smart and simple sign language menu which helps facilitate conversations smoothly. You can place your order with a simple show of fingers. Their elaborate menu has a unique sign for each cuisine, dish, and even toppings! From the reviews, I could gather as well as my own personal experience, the ordering experience could be their biggest selling point.

The restaurant also prides itself on being a socially conscious restaurant which means that they aim at bringing forth the farm-to-table concept. This is a fairly new practice in India which has been slowly growing since the past few years, especially in Tier-1 cities. They claim to have around 200 farmers on board with them for local produce of millets and grains that can be sustainably grown. However, what truly makes this place stand out is its staff and service!

25 Feb 2023
Paridhi Maheshwari